Managed IT Support for Greater Memphis Businesses That Need Technology to Keep Moving

Great experience overall. The team is easy to work with, knowledgeable, and responsive. They communicate clearly and handle issues efficiently. Highly recommend for any business looking for reliable IT support.

We have been a customer of Open Road Technologies since 2002. A while back, as our day was just beginning and patients were filling the office our server went down. With two doctors, 4 assistants, and multiple staff members all needing access to patient information this was a moment of panic. One call to Open Road took care of the problem. Within two hours they had the server fully operational and we were back in business. Response and care like that are not easy to find. We have always been happy with the work ORT has done for us. They work with our network which runs an optometry practice software package and interfaces with numerous pieces of diagnostic equipment. Plus, they are very nice people with exceptional integrity. I wholeheartedly would recommend them to anyone in need of technical servies.

“Our first introduction to Open Road Technologies was when we had a critical computer down because of software problems. Our previous provider had worked on the problem for 3 days and was about to reformat the drive and start from scratch, losing all of the data and configuration on the computer. Open Road came in and within 2 hours had the workstation completely operational with no loss of data. We have worked with Open Road Technologies since 1999 now. They have handled all types of technology issues for us ranging from servers and workstations to printers and more. Being a manufacturing company with plants often running 24/7 we have had issues arise at all hours. Open Road has handled problems quickly, efficiently, and at all hours of the day and night. Many of these calls have been for proprietary systems within our company. The professionals at ORT took the time to gain knowledge and proficiency with these systems and have cured many problems that no one else could handle. We have trusted many projects as well as general maintenance over the years to Open Road Technologies and they have always come through for us. I highly recommend ORT to businesses needing top-notch technical assistance coupled with professional personal service.”

“There are vendors that you use for an immediate need and they are available. Then there are others that you stay with year after year because they not only give you great service but something more. They become a trusted source for advice and workable solutions. That is how we view Open Road Technologies. After working with them for years we have come to rely on them for all our technology needs. No matter if it’s a complete system replacement or just a simple question; we know we can get straight, honest answers. Best of all we get solutions to meet our needs without a lot of tech talk and confusion. They just do it right!”

“We have been a customer of Open Road Technologies since 2007. They helped us streamline our operation by adding computers to our first location. They designed the network, chose printers and software, and implemented the entire system without a hitch. We have since added three other locations which ORT has handled for us along with several regular services they perform. We have called on them for all of our technology needs and haven’t been disappointed. The work has been timely, efficient and they are great about working to accommodate our schedule.

ORT goes above and beyond for us regularly but one particular instance I remember was when we were offered installation and service at a time when our office staff would be the least disrupted in their normal duties. We chose Open Road Technologies over the competition because they are small enough where the technicians know you personally and are fully familiar with your office, staff, equipment needs, and goals. We continue to do business with ORT because their response is superior.”

Shoutout to Gary and Mark for keeping us safe from cyber criminals!

Gary and the team were super helpful highly recommend!

Gary and Mark are a pleasure to work with!

Gary and Mark are awesome. Knowledgeable and quick to respond. They keep us going. Great service and pricing. Recommend them to individuals and companies of any size.

Very professional and knowledgeable.

Open Road Technologies has been an excellent MSP for our firm. Their team is responsive, knowledgeable, and easy to work with, and they do a great job keeping our systems running smoothly while helping us address issues quickly when they arise. We appreciate their professionalism, practical guidance, and consistent support. Highly recommend.

Superb service Beyond the expected excellent service

Mark and Gary are professionals. They specialize in cybersecurity and have the tools in place to make sure the job is done right. If you need IT Services Open Road is the team for you.

Great experience overall. The team is responsive, knowledgeable, and easy to work with. They communicate clearly and handle issues efficiently. Highly recommend for any business looking for reliable IT support.