Open Road Technologies?
At Open Road Technologies, we know that you hear a lot of hype from different companies. That is why we hope you'll find this page helpful. These are real-world situations and praises from real, local people. We'd love to be able to add your testimonial too!
"Our first introduction to Open Road Technologies was when we had a critical computer down because of software problems. Our previous provider had worked on the problem for 3 days and was about to reformat the drive and start from scratch, losing all of the data and configuration on the computer. Open Road came in and within 2 hours had the workstation completely operational with no loss of data. We have worked with Open Road Technologies since 1999 now. They have handled all types of technology issues for us ranging from servers and workstations to printers and more. Being a manufacturing company with plants often running 24/7 we have had issues arise at all hours. Open Road has handled problems quickly, efficiently, and at all hours of the day and night. Many of these calls have been for proprietary systems within our company. The professionals at ORT took the time to gain knowledge and proficiency with these systems and have cured many problems that no one else could handle. We have trusted many projects as well as general maintenance over the years to Open Road Technologies and they have always come through for us. I highly recommend ORT to businesses needing top-notch technical assistance coupled with professional personal service."
Administrative Manager, Sonoco Products
We routinely review industry best practices so that our services are always up-to-date with leading recommendations in cybersecurity, network administration, and all other IT services that we offer.
"We have been a customer of Open Road Technologies since 2007. They helped us streamline our operation by adding computers to our first location. They designed the network, chose printers and software, and implemented the entire system without a hitch. We have since added three other locations which ORT has handled for us along with several regular services they perform. We have called on them for all of our technology needs and haven't been disappointed. The work has been timely, efficient and they are great about working to accommodate our schedule.
ORT goes above and beyond for us regularly but one particular instance I remember was when we were offered installation and service at a time when our office staff would be the least disrupted in their normal duties. We chose Open Road Technologies over the competition because they are small enough where the technicians know you personally and are fully familiar with your office, staff, equipment needs, and goals. We continue to do business with ORT because their response is superior."
Operations Manager, Martin Brothers Scrap Metal
We are a local company serving the Greater Memphis area however, we can accommodate nationwide companies as well.
"There are vendors that you use for an immediate need and they are available. Then there are others that you stay with year after year because they not only give you great service but something more. They become a trusted source for advice and workable solutions. That is how we view Open Road Technologies. After working with them for years we have come to rely on them for all our technology needs. No matter if it's a complete system replacement or just a simple question; we know we can get straight, honest answers. Best of all we get solutions to meet our needs without a lot of tech talk and confusion. They just do it right!"
Owner, Roy L. Bates, CPA
Our name is our brand and our promise to you for outstanding customer service. Because we are a family-owned and operated business, we treat our customers the way we would want to be treated: fairly, honestly, and without technical jargon in our explanations. Our customers constantly tell us how much they appreciate the time we take to get to know our clients' businesses and staff personally. It's what sets apart from the competition.
"We have been a customer of Open Road Technologies since 2002. A while back, as our day was just beginning and patients were filling the office our server went down. With two doctors, 4 assistants, and multiple staff members all needing access to patient information this was a moment of panic. One call to Open Road took care of the problem. Within two hours they had the server fully operational and we were back in business. Response and care like that are not easy to find. We have always been happy with the work ORT has done for us. They work with our network which runs an optometry practice software package and interfaces with numerous pieces of diagnostic equipment. Plus, they are very nice people with exceptional integrity. I wholeheartedly would recommend them to anyone in need of technical services."
Brister Shum, M.S., Mgmt.
Practice Administrator, The Optical Boutique