Open Road Technologies

Managed Services

We are committed to providing professional preventative solutions allowing you to focus on your business while our vision is your IT.

Many studies have shown that the average small-to-medium sized business loses thousands of dollars a year to network downtime and email spam.

Managed Workplace
Remote Monitoring
Remote Backup
Email Defense
Message Archiving
Message Continuity
Webdefense
24/7 Help Desk

You have invested in your IT infrastructure and rely on its performance, security and reliability. Open Road Technologies (ORT) will proactively manage risk and ensure its optimum performance using the most advanced performance monitoring and asset tracking tools.

At Open Road Technologies we have invested in the technology and training needed to deliver superior value to our customers. We offer 24/7 remote monitoring coupled with comprehensive reporting, which gives us and you a better view on your IT, and helps you plan strategically to keep your resources and your budget on track.

Dollar loss of referred complaints was at an all-time high in 2007, at $239.09 million compared to previous years(Internet Crime Complaint Center 2007 Report)
More than 785% of PCs are infected with some form of spyware
Up to 70% of business critical information may be in an organization's corporate messaging system. (Enterprise Storage Group)
30 to 40% of internet browing is non-company related.

MANAGED WORKPLACE | Visits from ORT shift from fixing problems to cooperatlively managing your network's growth.
Features include: 24/7 Monitoring and Alerting. Rapid Response through Remote Management & Communication, Asset Management, Security Assurance, Remote Control, Reporting Engine, Patch Management, VMWare & VMWare Player Support, 64-bit Support.

REMOTE MONITORING | Our comprehensive network audits often highlight ways for our customers to lower their IT costs.
Features include: Conintuous Monitoring. Assett Tracking. Security Assurance. Preventative Maintenance. Quareterly Buisness Reviews.

EMAIL SERVICES | Highly accurate filtering combined with real-time perimeter protection and 24/7 technical support make our email services a must for your business.
ORT provides Email Defense including anti-spam, anti-virus, and anti-worm defense as well as SMTP-based attack protection, email content & attachment filering, and outbound filtering. Email Disaster Recovery and Message Continuity enables ongoing email communications and protects against information loss during planned or unplanned outages. Message Archiving allows messages to be restored in seconds, even based on content alone!

WEB DEFENSE | Our filtering and scanning mechanisms keep your network protected by blocking unwanted content, viruses, and spyware before it ever reaches your machine.
Features include: Anti-spyware scanning. Anti-virus scanning. Anti-phishing protection. URL filtering. Safe Search protection. Peer-to-peer site blocking. Streaming media site blocking. Group policies management. IP and user-level authentication. 24x7 threat monitoring and protection

REMOTE BACKUP | Safeguard your data with ease online anytime.
Online automatic backups - set it and forget it! Government level encryption done before transmission ensures your data is secure. It is stopred locally and outside the area in case of catastrophe. Access your backups anytime with a private digital "key" and restore from anywhere to any computer.

HELP DESK | Our friendly customer-service team will use industry-leading internal processes to expertly troubleshoot your technical issues.
Our Help Desk Service can be employed to complement your current staff during times of increased call volume, such as software rollouts and upgrades. Benefits from 24/7 technical support and after-hours user interface, as well as answers to how-to and technical or error-resolution questions.

Remote Support Agent